A Guide to Choosing the Best Mobile Phone for the Elderly

Mobile phones can be a real lifeline for older adults. Whether it’s staying in touch with family, calling for help in an emergency or simply enjoying a chat with a friend, having the right phone makes all the difference.

Older users may need something easy to use, with clear buttons, loud sound and a simple layout. Others might be comfortable with apps and video calls, especially if they’ve used mobile phones before.

This guide covers what to look for in a mobile phone for the elderly, including must-have features, recommended models and tips to keep things user-friendly.

What to consider when choosing a mobile phone for an elderly person

Finding the right mobile phone starts with understanding the user’s needs and comfort level. Here are the key factors to keep in mind:

Ease of use

The phone should be simple to navigate. Large icons, clear labels and minimal menus help avoid confusion. Some phones are specifically designed for older users, with stripped-back functionality that focuses on calls and texts.

Display and readability

A bright screen with good contrast and the ability to increase text size can make reading messages or viewing contacts much easier. A larger screen is also helpful for those with reduced vision.

Sound quality

Look for phones with loud, adjustable volume and clear audio. Some models offer enhanced clarity or amplification, which is especially useful for those with hearing difficulties.

Emergency features

Many phones for older people include SOS buttons or emergency dialling. These features allow users to quickly call a trusted contact or emergency services with one touch, offering peace of mind for families.

Battery life

Long battery life is essential, particularly for those who may forget to charge their phone daily. Some basic phones can last several days on a single charge, which is helpful for light users.

Durability

A sturdy build can prevent damage from the occasional drop. Some phones are designed to be robust and simple, making them ideal for everyday use.

Hearing aid compatibility

For hearing aid users, check that the phone is labelled as hearing aid compatible (often marked as M3/T3 or higher). This helps reduce interference and improves clarity.

Cost and value for money

There are great options available across all budgets. Whether you need a basic phone for emergencies or a smart one for video calls, it’s worth comparing features to find good value.

Best types of phones for older adults

It can help to understand what the two main types of phones available are and what each offers:

Feature phones

Also known as basic or “brick” phones, feature phones are ideal for those who only need essential functions like calling and texting. They often have large buttons, simple menus and long battery life. These phones are generally very affordable and straightforward to use.

Smartphones

Smartphones are a good choice for older adults who want to stay connected through video calls, social media or apps. Many newer models include accessibility settings that make them easier to use, such as voice assistants, magnifiers and hearing aid support. While they can be more complex, the right setup can make them highly user-friendly.

If you’re not sure which to choose, think about how the person intends to use the phone. Someone who enjoys technology might feel at home with a smartphone, while others may prefer the simplicity of a feature phone.

Easy to use phones for the elderly

There are several phones on the market designed with older users in mind. Here are some well-reviewed options that balance simplicity, safety and comfort.

Doro 8100 or 780X

These phones are made specifically for older adults, with clear displays, large buttons and built-in emergency alert features. The Doro 8100 is a smartphone with simplified Android, while the 780X is a no-fuss model with call buttons for key contacts.

Nokia 3310 (modern version)

A modern take on a classic, this feature phone offers solid battery life, big buttons and a reliable design. It’s great for calls and texts without the distractions of apps or internet browsing.

Jitterbug Smart3

Designed for ease of use, this smartphone features a simplified interface, voice typing and a helpful support button. While it’s more popular in the US, some UK users may still access it online.

iPhone SE (with accessibility settings)

For older adults who are more confident with technology, the iPhone SE offers a compact size, high-quality build and a wide range of accessibility tools. With setup help, it can be a very usable smartphone option.

Emporia Smart range

Emporia phones are another brand designed for older adults. Their smartphones come with physical buttons alongside touchscreen features, ideal for those transitioning from a traditional handset.

How to choose the right phone for your loved one

Choosing the best mobile phone for an elderly relative starts with a simple conversation. Talk to them about what they want to use the phone for — is it just for calls, or would they enjoy texting, taking photos or even video chatting?

Once you know their comfort level, try a few models in person if possible. Look for a design that feels comfortable in their hand, with buttons or a touchscreen that they can easily manage. Ask about any hearing or vision needs, too, so you can find features that make day-to-day use easier.

Don’t forget to consider practicalities like battery life, charging options and how easy the phone is to set up. If they’re likely to need help from you or a carer, it’s worth picking a model that’s familiar and easy to support remotely. A phone that feels straightforward and reliable can quickly become a trusted part of their daily routine.

Talk to our team today

We are the UK’s longest-serving introductory live-in care agency and have been providing compassion care to those who need it in their own homes since 1959.

Call our experienced team today on 01293 224706 to discuss your live-in home care needs and receive a free no obligation quotation.