The Country Cousins Team

Simon brings more than 20 years of leadership experience in growing customer focused organisations across the technology and service sectors. Before joining Country Cousins, he served as CEO of Fasthosts, part of the IONOS Group, where he successfully led the business through a period of transformation, delivering sustained revenue growth, enhancing customer experience and supporting the organisation during the successful IPO of its parent company.

With extensive expertise in operational leadership, Simon has a proven track record of building high performing teams, improving service quality and developing scalable businesses that deliver long-term success. At Country Cousins, he is focused on fostering an empowered, values-led culture that enables colleagues to deliver exceptional care and outstanding outcomes for clients and their families.

Nicola joined the HR team at the Trinity Homecare Group in 2017, bringing a wealth of experience from both the travel and care sectors. Starting her career in the travel industry, she progressed from sales to learning and development, managing a number of teams, before transitioning into HR, where she found her passion for people development and organisational growth. Being Level 5 CIPD qualified, she plays a key role in supporting and enhancing the HR and Learning and Development function within the care sector.

Outside of work, Nicola enjoys spending quality time with her husband and two teenage children, family holidays to sunny destinations are a must have for Nicola.

Leading introductory care services at Country Cousins, connecting families across the UK with trusted, compassionate carers. Angela is passionate about dignity, quality, and delivering exceptional customer satisfaction.

Barbara joined Trinity Homecare in April 2014 as a part-time Visiting Carer and since then, she has fully embraced a career that she find incredibly fulfilling. Barbara is passionate about working collaboratively with her dedicated team at Trinity to make a meaningful difference in the lives of those we care for.

With Level 3 and Level 5 qualifications in Adult Social Care, Barbara has found her niche as the Group Head of Compliance and Best Practice. In this role, she leverages her knowledge and skills to uphold the highest standards of quality and safety across our services, ensuring that every client receives personalised care tailored to their unique needs.

In Barbara’s previous roles as a Live-in Care Manager and Area Care Manager for the daily team, combined with holding CQC registration for Trinity Homecare, they have equipped Barbara with valuable insights that she now applies to her current position. Before Barbara’s journey with Trinity, I served as a District Manager for Surrey County Council, where she managed numerous college restaurants. This experience honed her leadership skills and deepened her commitment to delivering exceptional service.

Barbara takes great pride in working alongside our exceptional Registered Managers, clients and their families. Together, we created a supportive and nurturing environment that prioritises the well-being of our clients.

In addition to her professional commitments, Barbara volunteers as a befriender for Age UK and cherishes spending quality time with her family and friends.

Kelly is a Country Cousins Operations Team Leader. She has been with us since 2017 where she started as Care Relationship Executive. Kelly brings a wealth of Customer Service knowledge and supports our Care Relationship team in finding the perfect carer for their client's needs.

Joining the team in 2016 as a highly experienced Recruitment Executive, with a solid track record of accomplishing caseload targets Daniel has progressed through the business to now lead the recruitment team in sourcing the best carers for our business. A naturally hard working and resourceful individual, he thrives in busy and challenging environments where he can utilise his full skill set and extensive experience.

Also with Level 2 NVQ in IT, Daniel has a passion for technology and graphic design.

Lauren joined Country Cousins in 2017. She is one of our Care Relationship Executives and has 9 years’ experience in the care industry. Passionate about her role, Lauren pulls on her experience and knowledge to really make a difference.

Keeping our staff highly trained and up to date is no small task, but Lauren helps ensure the carers are booked in for training, so the Country Cousins high standards of professionalism is kept.