All the details are agreed in advance so you know exactly where you are before you commit to anything.
Lifetime registration fee
We charge a one-off registration fee once you register with us. This covers our initial consultation, set-up requirements and enables us to maintain an active carer pool to provide care in as little as 48 hours.
We offer guidance around the recommend rates for the carers’ service, but as all Country Cousin’s carers are self-employed, they will invoice you directly for their services and you are responsible for paying the carer at the end of each week.
The agency fee is the fee charged by Country Cousins to ensure we continue to match our client’s with the perfect live-in carers on an ongoing basis.
Carers charge for the cheapest method of travel, whether this is a second-class return rail ticket or the current
HMRC mileage rates. All travel expenses will be agreed prior to care commencing.
Bank Holiday rates for both carers and Country Cousins vary, this is similar across the care sector.
Occasionally, a little extra help may be required overnight. In these cases, carers will charge a ‘waking fee’. Clients would also typically be expected to cover the cost of carers’ food and household utilities (energy, wifi etc).
Read our article about the cost of care
From basic home care through to the most expensive care home provision, we’ve explored the various costs associated with a variety of different care provisions just for you.
Download our handy cost of care calculator
We’ve put together a simple spreadsheet to help you map out your cost of care, covering visiting care, live-in care or care home care. Download it for free today.
Talk to our team today
We are the UK’s longest-serving introductory live-in care agency and have been providing compassion care to those who need it in their own homes since 1959.
Call our experienced team today on 01293 224706 to discuss your live-in home care needs and receive a free no obligation quotation.