Perfect client-to-carer matches
We strive to achieve the perfect client-to-carer match. With over 60 years of experience, we’re well-versed in a wide range of home care services. From respite care for those who require a little bit of time off, to continuous long-term care and support in the home.
Whatever the situation, there’s a good chance that we've come across it before. Our carers are experts in providing bespoke and individual private home care and support. Just as clients have different needs, our carers have different skills to offer.
When matching client's to potential carers, we consider:
Your care needs, do you need someone with more experience in manual handling for example
Location, where possible, we will always send you a carer local to you
Interests, do you both love cooking, gardening, and pets?
Other requirements, such as do you have a busy social calendar and need someone who can get you to your appointments on time?
We pay attention to the smallest of details because often, these will make the biggest difference.
How our live-in
We carefully match our carers to you, noting histories, common interests and preferences.
We match an appropriate Country Cousins carer to our clients based on their care needs*
Four easy steps to finding your perfect live-in carer
Tell us about your care needs
Give a member of our friendly team a call on 01293 224 706 (lines open Monday - Friday,
0800 - 1800 and Saturday - Sunday 1000 - 1500) or request a callback > to let us know about your live-in care needs. Here, we will discuss your primary requirements, such as your location, who the care is for, and the basic level of care needed.
Tell us about any interests
We can do this during step 1. if you prefer, but next, we will ask you more in-depth questions about your required care provision (such as whether toileting assistance is required or whether the individual has dementia for example). It is here that we will also ask about any hobbies and interests. E.g. does the household keep pets, or is the individual needing care a keen sports fan?
Complete the registration process
Once we have established that we're the right care agency for you, you will need to complete the registration process, paying a one-off £210 lifetime registration fee and signing our business terms and conditions, along with the direct debit mandate that we will send to you in the post.
Wait for your perfectly matched* carer to arrive
This is where you can sit back, as our dedicated team of Customer Relationship Executives will find the perfect live-in carer for you based on everything you've told us. Whether that be someone who can drive or someone who shares your love of cooking - you can be sure that we will have someone suitable on our books.
*We are an equal opportunities home care agency and introduce carers from many locations around the world. We do not discriminate against either our carers or clients on the grounds of age, race, ethnicity, culture, sexual orientation, religion or any other reason. We ask that our clients and the carers we introduce to have a similar approach.
Why choose Country Cousins?
But don't just take our word for it
“The best cook ever"
Our carer is the best, they're friendly, modest and the best cook that we have ever had! We are very grateful for all that you help us with.
Client Representative 2020
Need more information?
We're here to help you find the best quality live-in care possible for you or your loved one.
If you are looking for a live-in carer, get in touch with us today.
Call Us On 01293 224 706
Lines open Monday - Friday, 0800 - 1800 and Saturday - Sunday, 1000 - 1500 to discuss your care needs.
Request a Callback
Simply fill in our online enquiry form and we'll drop you a line at a time that's convenient for you.
Download Our Brochure
Download a PDF copy of our helpful brochure for more information on the services that we offer.