Home Care Services

Remaining at home means you stay in control of your life. Allowing you to keep your routines and way of life, instead of having routines and rules imposed on you. From choosing what and when you eat to maintaining your interests and lifestyle, staying at home means maintaining your independence.

Research from the Live-In Care Hub shows people who enjoy live-in care at home suffer nearly 30% fewer falls than their care and nursing home counterparts, and 50% fewer hip fractures. Receiving one-to-one care ensures you get the personalised care and attention you deserve to stay safe and well.

The cost of live-in care is often similar to residential care but with the added benefit of personalised one-to-one support from a carer whom you develop a close bond with. The costs are usually significantly cheaper for couples, and live-in care allows them to remain living together, which is often not possible in a care home setting.

Live-in carers do more than just care for a person’s health needs. They provide practical and domestic help on a daily basis, from cleaning and laundry to walking the dog and grocery shopping. Most daily tasks can be carried out by your carer if you wish.

Live-in care allows you to maintain your relationships with friends, family, neighbours and beloved pets. Maintaining a connection in the community is vital for mental well-being and quality of life.

You will receive support from someone who is trained and experienced in your health condition. Giving you peace of mind that you are receiving the best care possible. Carers can administer medications, help with mobility issues and assisted transfers, and offer continence care or other medical support as needed.

Live-in care gives you one-to-one personalised care suited to your specific needs and wishes, something that cannot be matched by residential care. Getting continuity of care, 24 hours a day, from a dedicated carer means they get to know what you need and when.

Having a dedicated carer means that you get to develop a close bond. Many clients comment that their carer becomes like one of the family – a trusted person they can rely on and confide in. The elimination of stress, vulnerability and loneliness cannot be underestimated in its ability to improve the quality of life and overall happiness for the elderly.

Home care can support almost anyone who needs a bit of extra help to live safely and comfortably at home, not just older adults. That includes people recovering from surgery or a hospital stay, those managing a long-term condition like dementia or Parkinson’s, adults with disabilities, or simply someone who’s finding day-to-day tasks harder to manage alone. It’s also a valuable option for family carers who need respite.

Whatever the situation, we take the time to understand your specific needs and match you with a carer who’s the right fit. If you’re not sure whether home care applies to your situation, we’re happy to listen to your needs and talk you through your options.

Home care means staying in your own home, keeping your routine, your things, your pets and your neighbours close by, with a carer providing one-to-one support. A care home means relocating into a shared residential setting with new surroundings, other residents, and usually fixed routines and visiting hours.

Most families find home care preserves independence and dignity in a way that’s hard to match elsewhere, and it’s often more cost-effective than people expect once you compare it properly against residential fees. If you’re weighing up the two, we’re happy to talk you through a fair, no-pressure comparison for your circumstances.

Home care can cover pretty much anything needed to support daily life safely: assistance with daily tasks like washing, dressing and toileting; medication reminders; meal preparation and light housekeeping; mobility support and help getting to appointments; and companionship. For more complex needs, it can extend to specialist support such as dementia care or recovery after surgery or a hospital stay.

Every Country Cousins carer is matched to your specific needs rather than a fixed package, so tell us what support is needed and we’ll find the right person to provide it.

Costs depend on the level of support needed, from a few hours a week through to full-time live-in care. As a guide, our carers’ recommended rate starts from £165 per day, alongside a one-off registration fee that covers your initial consultation and ongoing matching – but the right figure for you depends on your circumstances.

Rather than rely on rough estimates, we’d always recommend a clear, no-obligation quote. Call our team on 01293 224706, and we’ll talk you through the numbers for your family.

It starts with a conversation: call our team and we’ll take the time to understand the support needed, along with routine, personality and preferences, so we can find the right carer for you. Once you’re happy with our recommendation, we can often have care in place within 24 to 48 hours.

If you’re ready to take the first step, or just want to talk through your options first, call us on 01293 224706 or fill in our online enquiry form, and we’ll be in touch.

Companionship care is built around social and emotional wellbeing rather than personal or medical needs. Where personal care focuses on tasks like washing, dressing or medication, and specialist care addresses a specific condition, companionship care is about combating loneliness, conversation, shared hobbies, accompanying someone to see friends or get out of the house, and simply having a familiar, friendly presence at home.

In practice, the line isn’t always rigid. Many of our clients start with companionship care and, as needs change, we adapt the same carer relationship to include more practical or personal support alongside it. Nothing has to be decided all at once, we can talk through what mix of support makes sense for your situation.

Yes, in many cases. Companionship care works well for people who are largely independent but experience isolation, or who are managing early-stage conditions such as dementia, where social engagement and routine make a real difference. It’s also a common choice after bereavement, or simply when family live too far away to visit as often as they’d like.

That said, companionship carers aren’t medical professionals, so for more complex or clinical needs, a specialist or advanced care plan may be more appropriate. Our team can talk through your loved one’s specific circumstances and honestly recommend whether companionship care is the right starting point or whether something more comprehensive would serve them better.

You should expect a carer who’s been matched to your loved one specifically, not just on availability, but on personality, interests and routine, so the relationship feels natural rather than transactional. A good companionship carer becomes a consistent, trusted presence: someone to talk to, share meals with, and spend time doing things your loved one actually enjoys, whether that’s gardening, a favourite hobby, or just the daily crossword.

We take matching seriously precisely because this relationship is the whole point of the service. If a carer isn’t the right fit, we’ll always work to find someone better. Our aim is to create meaningful relationships between carers and clients.

Look for a provider that genuinely invests time in carer matching, asking about interests, personality and daily routine, not just ticking off availability, and one that’s upfront about costs and flexible enough to adjust support as needs change. It’s also worth asking what happens if the match isn’t right the first time, since personality fit matters enormously for this type of care.

We’ve been matching companions to clients for over 60 years and we’re always happy to have an honest, no-obligation conversation about what your loved one needs before anything is arranged. Call us on 01293 224706 whenever you’re ready to talk about your options.