We offer free advice based on 60 years of live-in care experience.

Care for people in self-isolation

We are receiving enquiries from people concerned about loved ones needing care in their own homes. To follow government advice and social distancing measures, live-in care offers the safest choice of care package during this time.


Country Cousins will always adhere to the latest government safety guidance and are working hard to remotely manage our team of friendly and experienced carers who are on hand to assist you with all your care needs at home.


If you are concerned about Coronavirus and would like to speak to one of our support team about live-in care for yourself or a loved one, please get in touch.


Advice & guidance

Government advice

Here are some useful links



Country Cousins statement

To view our current statement regarding Coronavirus and our key actions during this period, please click here

Country Cousins guidelines

To access our up-to-date Coronavirus guidelines, please click here

Care at home is by far the safest solution when compared with respite centre or care home support.

Suggested services


Our recommendation is for a long-term live-in care assignment, based on the complexity of care that is required. Don’t worry, the first part of our registration process is to identify the care need and the most appropriate level of support required.

Live-in care

With 60 years of care experience, we can quickly understand the need and arrange for a fully trained live-in carer to be in place. In the current climate, we recommend that the assignment length is as long as possible – though ultimately this is down to the client’s requirements and the carers availability.

Day care

When live-in care isn’t appropriate, we would suggest a day care solution. This is when a carer remains with the client throughout the day, organising meals and carrying out general household and domestic cores, so that the client can manage at home, without the need for multiple daily visits. This reduces the risk that multiple visits by multiple carers would carry.

Visiting care

Our hourly care, available from our sister agency Patricia White's in Central London only, is different from most care agencies, as we aim to provide one or two carers who complete all the assignments, rather than a large team. This limits the number of carers, and therefore the potential exposure.

Night-time care

Our night-time care covers an overnight period and is available independently, or in combination to our day-time care services. Night-time care can be suitable for convalescence, complex care needs, those with learning disabilities or when a family member might need a break or respite. Night-time care can also be provided on an ongoing basis for those with specialist care needs. 

24-hour care

These packages are suitable for people who need around-the-clock waking care. It’s a combination of night and day-time care, giving support for different reasons, including complex care needs, end-of-life (palliative) care, for those with learning disabilities, or after hospital discharge when there are specialist care requirements.

As with any care and support, our first step is to understand the client, their care need and their home environment. With this first conversation we can quickly and effectively, identify if we are the right care agency to help.

To request home care from Country Cousins, call us on 01293 224 706 or request a call back from our dedicated team of advisors.

Here is just a small sample of our client and carer feedback:

The best cook ever

[our current carer] is the best and most friendly and the best cook that we have ever had and the most modest! We are very grateful for all that you help us with.

Anonymous - client rep, 2020

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© Country Cousins 2020

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