Country Cousins is proud to partner with Turners Oak, a specialist estate agency and advisory service dedicated to supporting older homeowners and their families through the unique challenges of moving home in later life.
Turners Oak is the only estate agency focused exclusively on later-life moves. They understand that these decisions are often complex, emotional and made during times of significant change, whether someone is moving for the first time in decades, relocating alone after many years or a family is managing the sale of a loved one’s home following a move into care or bereavement.
Susan, founder of Turners Oak, brings over 17 years of experience in estate agency and has overseen thousands of property sales. Through both her professional work and personal experience supporting family and friends, she recognised that the traditional estate agency model, driven by short-term sales targets and viewing homes as transactions, often falls short when it comes to later-life moves.
Specialist knowledge and future-focused support
Turners Oak is the only estate agency affiliated with the Society of Later Life Advisers (SOLLA) – another partner of ours.
Susan has also completed Dementia Friends training and has developed specialist vulnerability and code of conduct policies to ensure people in later life are supported with care, dignity and understanding.
Alongside a full estate agency service, Turners Oak offers a Future Planning service for those who may be considering a move within the next 6–24 months. This service provides clear information and practical advice, allowing individuals and families to explore their options and make informed decisions at a pace that feels right for them.
Some aspects of their service which set them apart:
- Clear, honest information with professional advice and genuine empathy, no jargon or pressure.
- Simple, consistent communication in the way that suits you best (phone, email, letters, video calls, home visits or WhatsApp).
- Direct access to Susan, founder of Turners Oak.
- Accurate, evidence-based property valuations using local market data, no inflated or misleading prices.
- Access to trusted solicitors, removal firms and financial advisers, with no referral fees involved.
- A thoughtful, understanding approach to later-life moves, recognising they can be complex and emotionally challenging.
You can find more information and some free resources on the Turners Oak website www.turnersoak.co.uk and you can email Susan directly susan@turnersoak.co.uk or call on 0203 916 6045.
