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Search our FAQs

You might be able to find the information you are looking for in our helpful FAQs section. 

Help and advice

From Alzheimer's to Working With Us, we're here to help you and your loved ones. Check out our helpful advice below.

We've been supporting the UK with live-in care services since 1959 and in that time we've learnt a thing or two about care. So whether you're interested to learn more about our services or how to support your loved one in combating loneliness in their own home, we're here to help.

Alzheimer's and Dementia

Becoming a Carer



Cost of




Supporting Loved Ones

Read our latest help and advice

Cost of care guide

Covering all forms of care, our cost of care guide will help you to make the right decision for your budget.

Care home alternatives

Live-in care offers the best affordable alternative to care homes.

Medical conditions info

Read our information on various medical conditions, how to spot them and the support you can get.

Our most frequently asked questions

What is an introductory agency?

As an introductory agency, we will interview any potential carer and carry out relevant checks such as DBS, right to work in the UK and professional references. We also ensure they have completed any training that is required. The carers then work on a self-employed basis and handle all their own tax. As an introductory agency, we do not direct the care, giving the client the freedom to direct care as they wish.

Need more information?

We're here to help you find the best quality live-in care possible for you or your loved one.


If you are looking for a live-in carer, get in touch with us today.

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Call Us On 01293 224 706 


Lines open Monday - Friday, 0800 - 1800 and Saturday - Sunday, 1000 - 1500 to discuss your care needs.

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Request a Callback

Simply fill in our online enquiry form and we'll drop you a line at a time that's convenient for you.

Download our brochure for more information

Download Our Brochure

Download a PDF copy of our helpful brochure for more information on the services that we offer.

© Country Cousins 2021 is a trading name of Country Cousins Homecare Agencies Limited (Company Number 12087784). All rights reserved.

Registered office, Suite 5G Gatwick House, Peeks Brook Lane, Horley, RH6 9ST

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