Frequently asked questions

How do I register with Country Cousins?

As our carers work independently within a client’s own home, it is essential that we complete a robust selection process. ​ This includes a face-to-face interview, Induction process, reference checks and a DBS and or PVG (Criminal records checks). ​ To be shortlisted for interview you will need to meet the following criteria in full: ​

• Proof of Eligibility to work in the UK.

What assignments are available?

We offer live-in care assignments across the UK. You will live in the client’s home and be on hand to help provide care, cook for them and undertake household tasks. Assignments are typically 2 - 6 weeks’ long. During the Covid-19 pandemic however we are also asking our carers to consider placements of up to 12 weeks in order to safeguard our client's against exposure to multiple individuals.

What are the pay rates?

From 10th August 2020 our recommended daily rates range between £93 - £128 per day, meaning you can earn up to £3,900 (before tax) in a single month. ​ You can also claim travel expenses and will get accommodation and most food covered for by your clients. ​ Bank Holiday pay rates are double the standard rates.

What else is paid for?

Travel allowance – This should always be agreed in advance of the assignment. You can charge for travel on arrival and departure. ​ Client meals – Carers are there to prepare meals for the client(s) they are looking after; should additional family members, or guests, wish to have food prepared then this needs to be agreed in advance. ​ Work and rest time – Though live-in care is unmeasured work, daily average hours should be a maximum of 10 hours care, plus a 2-hour break at a time suitable to the Client. Should care be required during this period additional support should be arranged. ​ Waking fee - If you are woken during the night by the client and are providing day services only, you can charge a “waking fee”. This charge is set at £11 for a single call and raises to a maximum of £22 should several calls occur. Multiple awakenings need to be flagged to the Country Cousins team. You will be responsible for invoicing clients directly each week for any expenses incurred. ​

Who can apply?

If you meet the following criteria, we would love to hear from you: ​

• Do you have the right to work in the UK?

Do I need experience?

Yes – you need to have a minimum of 6 months’ experience in a regulated care environment and evidence of professional development including any training certificates.

Do you sponsor carers from overseas?

No, we are unable to sponsor applicants or assist those needed to obtain a work visa. Only those with a British/EU Passport or a British Ancestry Visa may apply to become a carer with Country Cousins.

Can I apply if I am living overseas?

Yes, providing that you have the following: ​

• Proof of your right to work in the UK.

What documents will I need to register?

Once you have been interviewed and are accepted to register with us, to become compliant you will need to provide: ​

• Proof of your right to work in the UK.

How do I register with Country Cousins?

As our carers work independently within a client’s own home, it is essential that we complete a robust selection process. ​ This includes a face-to-face interview, Induction process, reference checks and a DBS and or PVG (Criminal records checks). ​ To be shortlisted for interview you will need to meet the following criteria in full: ​

• Proof of Eligibility to work in the UK.

What assignments are available?

We offer live-in care assignments across the UK. You will live in the client’s home and be on hand to help provide care, cook for them and undertake household tasks. Assignments are typically 2 - 6 weeks’ long. During the Covid-19 pandemic however we are also asking our carers to consider placements of up to 12 weeks in order to safeguard our client's against exposure to multiple individuals.

What are the pay rates?

From 10th August 2020 our recommended daily rates range between £93 - £128 per day, meaning you can earn up to £3,900 (before tax) in a single month. ​ You can also claim travel expenses and will get accommodation and most food covered for by your clients. ​ Bank Holiday pay rates are double the standard rates.

What else is paid for?

Travel allowance – This should always be agreed in advance of the assignment. You can charge for travel on arrival and departure. ​ Client meals – Carers are there to prepare meals for the client(s) they are looking after; should additional family members, or guests, wish to have food prepared then this needs to be agreed in advance. ​ Work and rest time – Though live-in care is unmeasured work, daily average hours should be a maximum of 10 hours care, plus a 2-hour break at a time suitable to the Client. Should care be required during this period additional support should be arranged. ​ Waking fee - If you are woken during the night by the client and are providing day services only, you can charge a “waking fee”. This charge is set at £11 for a single call and raises to a maximum of £22 should several calls occur. Multiple awakenings need to be flagged to the Country Cousins team. You will be responsible for invoicing clients directly each week for any expenses incurred. ​

Who can apply?

If you meet the following criteria, we would love to hear from you: ​

• Do you have the right to work in the UK?

Do I need experience?

Yes – you need to have a minimum of 6 months’ experience in a regulated care environment and evidence of professional development including any training certificates.

Do you sponsor carers from overseas?

No, we are unable to sponsor applicants or assist those needed to obtain a work visa. Only those with a British/EU Passport or a British Ancestry Visa may apply to become a carer with Country Cousins.

Can I apply if I am living overseas?

Yes, providing that you have the following: ​

• Proof of your right to work in the UK.

What documents will I need to register?

Once you have been interviewed and are accepted to register with us, to become compliant you will need to provide: ​

• Proof of your right to work in the UK.