A New Chapter After a Difficult Fall
At 89, Mary had always been fiercely independent. Living in her charming, ivy-clad cottage in Faversham — a home filled with the laughter and memories of raising her two children alongside her late husband Arthur — she was known by neighbours as a spirited and graceful lady who loved tending to her rose garden.
But one rainy afternoon changed everything. Mary slipped in her kitchen, fracturing her hip. After several weeks in hospital, Mary’s medical team advised she could only return home if she had appropriate care in place while she rehabilitated. The prospect of going home was both comforting and daunting for Mary. She longed for the familiar warmth of her cottage, but the idea of managing alone was overwhelming.
A Family’s Search for the Right Care
Mary’s children, Sarah and James, were determined to help their mother return home safely and comfortably. They began researching options and quickly discovered that short-term live-in care would be the ideal solution. After reviewing several providers, they were drawn to Country Cousins, impressed by its longstanding reputation for compassionate, personalised care.
From the very first phone call, the Country Cousins team provided reassurance and expertise. They worked closely with the hospital discharge coordinator, ensuring that everything from mobility aids to a tailored care plan was arranged before Mary’s homecoming.
A Smooth Transition from Hospital to Home
The day Mary left the hospital, everything was ready. The familiar scent of lavender in her garden, the sunlight spilling through the kitchen window and the gentle creak of her front door welcomed her back. But what made the transition truly seamless was the presence of Amy — a warm, experienced live-in carer from Country Cousins.
Amy greeted Mary with a kind smile and a gentle hand, helping her settle comfortably into her favourite armchair by the window. She had already familiarised herself with Mary’s needs, medications and routines. Together, they walked slowly through the cottage, giving Mary the chance to reconnect with her beloved home and regain a sense of confidence.
Rebuilding Strength, One Step at a Time
Over the following weeks, Amy became a reassuring presence in Mary’s life. Mornings began with cheerful chats over tea and toast and afternoons were spent doing gentle exercises prescribed by the physiotherapist. Amy encouraged Mary with patience and positivity, helping her walk a little further each day and ensuring she felt safe at every step.
More than just a carer, Amy became a companion. They reminisced about Mary’s years with Arthur, leafed through old photo albums and even ventured into the garden together when the sun came out, where Mary was thrilled to snip a few roses.
A Successful Recovery and a Renewed Confidence
Thanks to the expert care provided by Amy and the smooth coordination arranged by Country Cousins, Mary’s rehabilitation progressed steadily. Within a couple of months, she was walking with confidence around her cottage and regaining much of her independence. Sarah and James were relieved and grateful to see their mother not just recovering but thriving.
Reflections on a Journey of Care
Mary’s story is a testament to the transformative power of thoughtful, personalised care. With Country Cousins by her side, Mary was able to recover in the comfort of her own home, surrounded by memories and the love of her family. Today, she enjoys her days with renewed strength, tending once again to her roses, knowing that help is only ever a phone call away.
