Why Choose Country Cousins For Domiciliary Care?
As experienced, mature individuals, they enjoy feeling valued, because they know that being a Cousin is something they can do well. And being on the same wavelength as our clients, both parties benefit from a happy situation where they can talk and laugh about the same things.
Almost every day we’re delighted to receive positive, complimentary feedback from our clients and their families about our elderly care. Comments like ‘she’s been more of an angel than a cousin’, are testament to the high-quality service provided by our dedicated carers, supported by our experienced contact team, to maintain our exceptional reputation for live-in care.
Quality Companion Care As Standard
In Country Cousins’ most recent client and Cousin survey (Q1 2017), Care service satisfaction continues to be high, with a 84% "excellent" rating; our Cousins scored "I enjoy my job and feel proud to be associated with Country Cousins" at 96% - an amazing endorsement for what we do!
We always listen to feedback from clients and Cousins, to help us in our vision to be one of the leading domiciliary care agencies in the UK.
Key to our success is that we are able to maintain a robust recruitment programme enabling us to retain and grow our team of high-calibre Cousins.
Country Cousins has gone from strength to strength and continues to be one of the most popular choices for live-in care, with many referrals now coming, not only from personal recommendation, but from health care professionals – a clear indication of our acceptance within the social care industry.
We are also able to offer the same high-quality service to disabled adults with the benefit of our 58 years of experience of individual live-in care.
We are an active member of the Dementia Action Alliance (DAA), and are committed to transforming the lives of people with dementia, contributing to a society-wide response to increase levels of dementia care in the UK.