A country house at Christmas with light snow falling outside

Wishing you and your families a very safe and Merry Christmas from all of us here at Country Cousins

Season's Greetings

It's been a challenging year for many, but with the rollout of a vaccine on the horizon, we can all be hopeful of a better 2021. Whether you are new to Country Cousins or have been a client for a number of years, I wanted to take this opportunity to thank you from the bottom of my heart for your continued support.

However you are spending the next couple of weeks, please stay safe, well, and merry during these times. Below is some advice to help you do just that.


Wishing you a very Merry Christmas and a happy New Year.


John Cahill,
Chief Executive Officer

Some simple steps to look after yourself and loved ones this Christmas

On Saturday 20th December a new fourth tier was introduced and different areas of the country were reclassified. Find our what each tier means and what your local restrictions are. The new rules however don't mean that you have to be completely isolated over the festive period.

Keep in regular, virtual, contact with your loved ones​​


Make sure you have regular, non-face-to-face contact with your loved ones during this time, especially if you know that they suffer from existing mental health conditions such as depression or dementia.

Get exercising and prevent falls this winter


Whilst falls can be alarming and a cause for concern over winter, there are some preventative measures that can be put in place, including a regular - indoor exercise routine.

Hunker down with a Christmas Classic


Nothing says Christmas quite like a good film, whether that be It's a Wonderful Life or White Christmas - there are plenty of top titles out there that are scheduled to be aired over the festive period.

Christmas Eve, ITV, 11am - Santa Claus
Christmas Day, BBC Two, 11:35am - Singin' in the Rain

Christmas Day, Channel 4, 5:30pm - Home Alone 2, Lost in New York

Talk to someone if you need to

If you are feeling particularly lonely over the Christmas period, there are volunteer helplines available offering you a comforting ear.

Silver Line - Call 0800 4 70 80 90​

Samaritans - Call 116 123
Age UK - Call 0800 678 1602 (open 8am - 7pm daily)

Preventing the spread

The risk from Covid-19 is still very real, but following these simple six steps can help you stay safe this Christmas.

Wash your hands

Wash your hands regularly, for at least 40 seconds. Be sure to also carry a pocket-sized hand sanitiser with you

Avoid crowded spaces

Make sure to avoid public spaces unless absolutely necessary. This will minimise your interaction with other people

Wear a face covering

Ensure you have a clean mask with you when you're out and about to cover your face with. Especially when indoors

Hands off!

Avoid touching your face or other shared objects with your hands. For example, use your elbow or foot to open doors

Stay apart

Maintain at least 2 meters from anyone not in your household at all times

Catch it and bin it

Carry a small packet of tissues with you at all times so you can catch any coughs or sneezes to then throw in the bin

If you live in a Tier 4 area, you must follow the rules from Sunday 20 December. This means that you cannot leave or be outside of the place you are living unless you have a reasonable excuse. You cannot meet other people indoors, including over the Christmas period, unless you live with them, or they are part of your support bubble. Outdoors, you can only meet one person from another household. These rules will not be relaxed for Christmas for Tier 4: you cannot form a Christmas Bubble in Tier 4.

The UK's vaccination programme is in full swing

Over half a million people have received their first dose of the Covid-19 vaccine, hope is around the corner. The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for vaccination before then.

Find out more

Need more information or help from us

Our Christmas office hours can be found below:

23rd December - Normal opening hours

24th December - Closed from 4pm

25th December - Closed

26th December - Closed

27th December - Closed

28th December - Closed

29th December - Normal opening hours

30th December - Normal opening hours

31st December - Closed from 4pm

1st January - Closed

2nd January - Normal opening hours

If you need to contact us with an emergency on any of the dates we are closed, please reach out using the Out of Hours number detailed in your welcome pack.