Country Cousins
Weekend Sales Executive

About the role

Full Time - Immediate Start - Redhill

£18k per annum + OTE*


Reporting into the Sales Team Leader, we have a fantastic opportunity for an enthusiastic sales professional​ to join our growing team and drive new client acquisition for the business.

As a Sales Executive, you will look forward to interacting with our prospective clients and deliver a great customer experience, ensuring that their needs are fully understood. You will make recommendations on our services that meet their requirements and guide them through the sales process, providing advice and assistance with any queries they may have. Your customer focus and drive will allow you to use your initiative and treat our potential clients as individuals providing them with a truly consultative approach. In addition, your excellent communication skills and telephone manner will allow you to deliver high standards of customer service along with great Sales results.

Combined with your knowledge, you will also need to display, enthusiasm, passion and pride to work for Country Cousins. An integral part of the company, you will be the first point of contact for all potential clients to the Country Cousins business with key duties including driving revenue and ensuring monthly sales targets are delivered for the business.

Key responsibilities

•    An integral part of the company, you will be the first point of contact for all potential clients to Country Cousins
•    Your key duties will be to drive new client registrations and ensure monthly sales targets are delivered whilst ensuring excellent customer service
•    Provide clients with excellent brand / product knowledge
•    To ensure products sold match our clients’ needs and any supporting information sent to our clients is to the highest standard
•    Maximise all up-sell and cross-sell opportunities across our service range and sister agencies
•    To achieve high levels of client service at all stages of the process to encourage repeat business
•    To meet and exceed personal objectives, including revenue, conversion, and productivity targets
•    To keep yourself fully immersed in the service range and understand the company brand values
•    Demonstrate a total commitment to delivering excellent customer service

  • Capture of source information for every inbound lead to enable the business to track performance



About you

•   Excellent communication skills both written and oral 
•    Exceptional customer call handling ability
•    A track record of delivering results and exceeding targets
•    Strong team player with the ability to work as an individual
•    Ability to deal with difficult customer conversations when they arise
•    Ability to influence and negotiate
•    Ability to work towards targets and deadlines


Education and qualifications
•    Educated to minimum GCSE level
•    1 years previous sales inbound and / or outbound experience in any sector (care preferably)


Personal characteristics
•    Empathetic
•    A can-do approach
•    Striving for excellence 
•    Team player
•    Self-motivated
•    Adaptable / flexible approach
•    Tenacious and assertive personality
•    Target Driven
•    Flexible working hours to cover demand patterns



  • Salary up to £18k per annum + OTE*

  • Based in Redhill Head Office (flexible working available)

  • Annual leave entitlement of 20 days per year (excluding Bank Holidays)

  • Core working days Saturday - Wednesday (weekend coverage essential)

  • Core working hours total 35 per week

  • Private medical cover

  • Company pension scheme

*Typical OTE between £300 - 800 per month

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Please note: we reserve the right to withdraw this job advert at any time.

The closing date for all applications is the 16th October 2020, applications submitted after this time, will not be considered.

Country Cousins is part of Country Cousins Homecare Agencies Limited. We use the data we collect from you, including sensitive personal data, to review your application. We will only contact you regarding your application.

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What we're looking for

A right to work in the UK

You will need proof of your eligibility and right to work in the UK.

Experience within care

A minimum of 6 months’ experience in a care environment is preferable but not essential.

A dedicated attitude

Two professional references, with one coming from your current or previous employer.

Why choose Country Cousins?

60+ Years experience

We've been providing introductory care services since 1959 so you know you're in safe hands.

Work-life balance

We understand the importance of flexibility and offer a mix of home and office working

Great opportunities

You'll be joining a wider care group offering you great ongoing career prospects.

But don't just take our word for it

"I love my team, they pull together and we all support each other." 


Head Office Team Member


"Lovely colleagues, friendly office working environment, promising business future, good personal career development."

Head Office Team Member

"I enjoy the self-management style rather than being micro-managed. Personally feel able to speak freely to direct line and management are quite open with future plans."

Head Office Team Member

© Country Cousins 2020 is a trading name of Country Cousins Homecare Agencies Limited (Company Number 12087784). All rights reserved.

Registered office, Aviation House, Cross Oak Lane, Redhill, RH1 5EX

Country Cousins Live-in Care Agency leaf motif